ApprovalGone Quiet
733 Prairie Wind Dr
McKinney, TX 75071 · Stonebridge Ranch
Carrier RCV
$41,200
Lead
Inspect
Claim
Approve
Contract
Build
Supp.
Invoice
Closed
Supplements
$920 in playSecond layer tear-off allowance
Inspection confirmed two existing shingle layers; carrier scope allows removal of one. Additional layer disposal and labor not captured.
7900% confidence
$920
Event ledger
Append-only. State is a projection of these events.
Approval gate blocked — carrier response overdue 28 days
System · Jul 17, 2026
🚦
Stage gate
Requirements to advance to Contract
✓Carrier RCV parsed
✓Carrier estimate on file
Claim file
- Claim #
- USAA-2026-77120
- Carrier
- USAA
- Adjuster
- Monica Reyes (desk)
- Damage
- hail
- Policy
- RCV
- RCV / ACV
- $41,200 / $33,900
- Deductible
- $3,000
- Depreciation held
- $7,300
Pre-mortem risk flags
⚑ Steep / Complex⚑ Out-of-State Adjuster
People
Accountable owner
Danielle Ortiz
production manager
D
Homeowner
David Nguyen
(469) 555-0912
Recent communications
Follow-up on approval statusemail · outbound
Requested status update on approval for claim USAA-2026-77120. No response received.